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Error in game

Dear Team,

Something occurred with me yesterday that is very frustrating. I had 3 trades remaining, and i was doing some trades to see what my options were to change my lineup with no intentions of trading whatsover, only to see what my lineup could look like, to plan for my future trades as i have always done. At the end of my trades i pressed on the undo last trades button (as i always do) then an error message popped up saying that "an error occured..." i went back into my lineup to make sure that all was fine, and my old roster was THERE and COMPLETE, NOT SHOWING me an incomplete roster, which consisted of :

  • lebron james (F)

  • ben simmons (G)

  • joel embiid (C)

  • denzel valentine (G)

  • Giannis Antetakoumpo (F)

  • Kyrie Irving (Free)

I was negativaly surprised when i logged in a few minutes ago, that apparently my roster was incomplete, missing Joel embiid, which was one of the players i was moving around before undoing my trades and receiving the error message.

Therefore, my rosrer scored 0 points due to that, whereas Joel Embiid got 67 points and Simmons got 65 points, a total of 132pts which wasnt recorded to my roster.

If you check your logs, you will find out that an error has occured on my account while undoing trades, hopefully this will be enough proof that what im saying is correct.

I am playing in an extremly tight and highly competitve league (called Hala bel khamis) and missing out on these points has a huge effect ln my team, to the extent that it would rule me out of the race, kindly adjust my roster with my initial lineup and 132 as scored in last night's games.

I like the fantasy game you guys developped and have been enjoying it since last season, it would be a shame to end my first half lf the season this way (because this action would undoubtably end it). I hope you understand my situation.

Thank you and Best Regards,

King Jay

Dear Team, Something occurred with me yesterday that is very frustrating. I had 3 trades remaining, and i was doing some trades to see what my options were to change my lineup with no intentions of trading whatsover, only to see what my lineup could look like, to plan for my future trades as i have always done. At the end of my trades i pressed on the undo last trades button (as i always do) then an error message popped up saying that "an error occured..." i went back into my lineup to make sure that all was fine, and my old roster was THERE and COMPLETE, NOT SHOWING me an incomplete roster, which consisted of : - lebron james (F) - ben simmons (G) - joel embiid (C) - denzel valentine (G) - Giannis Antetakoumpo (F) - Kyrie Irving (Free) I was negativaly surprised when i logged in a few minutes ago, that apparently my roster was incomplete, missing Joel embiid, which was one of the players i was moving around before undoing my trades and receiving the error message. Therefore, my rosrer scored 0 points due to that, whereas Joel Embiid got 67 points and Simmons got 65 points, a total of 132pts which wasnt recorded to my roster. If you check your logs, you will find out that an error has occured on my account while undoing trades, hopefully this will be enough proof that what im saying is correct. I am playing in an extremly tight and highly competitve league (called Hala bel khamis) and missing out on these points has a huge effect ln my team, to the extent that it would rule me out of the race, kindly adjust my roster with my initial lineup and 132 as scored in last night's games. I like the fantasy game you guys developped and have been enjoying it since last season, it would be a shame to end my first half lf the season this way (because this action would undoubtably end it). I hope you understand my situation. Thank you and Best Regards, King Jay
edited Dec 8 '17 at 5:12 pm

any news for this request ? it is having an impact in the balance of our group ! Can you please fix the issue ?

any news for this request ? it is having an impact in the balance of our group ! Can you please fix the issue ?

Thank you

Thank you, For info, the last three days of games and points lost were as follows : Decembe 9th Lebron 83 Giannis 78 Valentine 11 Simmons 43 Total 215 Dec 7th Embiid 65 Simmons 67 Total 132 Dec 8th Lebron 66 Gianis 57 Valentine 10 Irving 44 Total 177 Total 524 And add back Joel Embiid to my linup as well please Thx Jay King

Hello King Jay,

I have updated your roster with all the missing points.
Please let me know if there is something missing.

I have not see the error though. I would really appreciate if you can attach a screen capture if this happens again.

Hope you can keep fighting now and you enjoy!!

All the best.

Hello King Jay, I have updated your roster with all the missing points. Please let me know if there is something missing. I have not see the error though. I would really appreciate if you can attach a screen capture if this happens again. Hope you can keep fighting now and you enjoy!! All the best.

Thank you

Thank you for your help, in case this happens again i will take a screenshot and send it to you guys ! Lets keep on fighting !
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